Case Studies - Venture Capital Funded Company

The Problem

A venture capital funded technology company needed to find a way to meet product delivery demands with changing technology and a growing company. Balancing internal growth with the ability to generate revenue was extremely challenging for this start-up company. Our client needed to find an alternative staffing model to extend their operating capital while servicing an increasing customer base and changing product technology.

The Solution

Backes Crocker brought their experience in the offshore outsourcing industry to this client as well as their experience in the software development industry. Having extensive experience in introducing outsourcing to a software development organization, Backes Crocker was able to relate to the delivery pressures, changing technology, and shifting project priorities that occur on a regular basis. Our team was able to conduct a vendor search and evaluation for the client, advise them on a strong services agreement model, and work with their internal team to create a self-manageable outsourcing program. The solution allowed them to keep control of their projects and intellectual property while enabling them to increase their development capacity through qualified, lower cost resources.

The Value to the Customer

Our value to the client was in providing more than just advice on outsourcing. Although that was the objective of our work with the client, we were also able to help them align their company for growth through the use of a flexible resourcing model. This is not easy in early stage companies because processes and infrastructure is usually far from being a priority. We we were able to accelerate the development of business processes and project management infrastructure that is critical for their growth.

Our feedback from the client was; "If we had to do it over, there is no doubt that we would use Backes Crocker again to help us with the program."